Quick tip for sending better Slack DMs

Quickly improve the effectiveness of your communication via Slack by making your messages actionable.

Bad

Hey, can you do me a favor?

Better

Hey, can you do me a favor? This user account is locked out.

Best

Hey, can you do me a favor? This user account is locked out
and I get a 500 error when trying to unlock it. Username: mscccc.
Link: example.com/mscccc.

Why?

If you’re causing a notification to pop up on someones screen, you’re more likely to get the help you need if you provide all of the information in the first message. It reduces the back and forth and makes it easy for the other person to act on your question right away.